Structured credit recovery and receivables management, handled with precision.
We help businesses recover outstanding receivables through documented, lawful, and transparent collection processes — from first notice to final resolution.
Receivables management for every stage of the process
Our services are organised around how receivables actually move — from a missed due date to a resolved account — so that each case is handled by the right process at the right time.
Pre-legal collection
Structured reminder and contact procedures for overdue invoices, carried out in writing and by telephone in line with German collection law.
Payment arrangements
Negotiated instalment plans and settlement proposals that keep the debtor relationship workable while recovering the outstanding amount.
Legal escalation support
Where a case cannot be resolved amicably, we prepare and coordinate the handover to judicial dunning or court proceedings.
Receivables monitoring
Ongoing tracking of open accounts, ageing balances, and case status, reported back to the originating creditor.
Compliance-led process
Every step follows applicable German and EU regulations, including data protection and debt collection statutes.
Debtor communication
A dedicated point of contact for debtors to clarify balances, raise disputes, or discuss a workable repayment plan.
How a case moves through our office
A typical receivables case follows four stages. Timelines vary by case complexity and applicable notice periods.
Case intake
The receivable is registered, documentation is reviewed, and a case file is opened.
First contact
The debtor is notified in writing with a clear breakdown of the amount owed.
Negotiation
We work toward a payment plan, settlement, or clarification of any dispute raised.
Resolution or escalation
The case closes on payment, or is handed to judicial proceedings if unresolved.
Working with a structured, well-documented process gave us clarity on every open account without adding friction to our client relationships.Finance lead, mid-size manufacturing supplier
Informational content only
This website is provided for general informational purposes only. It describes the services offered by REAL Solution Inkasso GmbH & Co. KG but does not itself process payments, execute transactions, or constitute a binding offer. No paid service can be purchased through this website. For case-specific information, please contact our office directly using the details on our Contact page.
Have an outstanding receivable or a question about a case?
Our team is available by phone, email, or through the contact form to discuss how our process applies to your situation.