About REAL Solution Inkasso GmbH & Co. KG
A Hamburg-based receivables management company built around documented process, clear communication, and lawful debt recovery.
Recovering receivables through structure, not pressure
REAL Solution Inkasso GmbH & Co. KG was established to give small and mid-size businesses a reliable, rules-based partner for managing overdue receivables. Rather than relying on aggressive tactics, we work through a defined process: careful case intake, clear written communication, and, where needed, coordinated legal escalation.
We operate as a registered debt collection service under German law and handle each case with the documentation standards expected of the sector. Our aim is a resolution that is fair to both the creditor recovering funds and the debtor managing repayment.
Our operating principles
Lawful process
Every action we take follows the German Rechtsdienstleistungsgesetz (RDG) and applicable data protection rules.
Clear documentation
Each case file records every notice, contact, and agreement, so status is always traceable.
Respectful communication
Debtors are contacted with clear, factual information about the amount owed and available options.
Proportionate escalation
We pursue negotiated resolution first, and escalate to judicial proceedings only where necessary.
The people managing your case
Case handling is organised across intake, negotiation, and legal coordination roles, supported by a dedicated compliance function.
Case Management
Intake & documentationOpens each file, verifies documentation, and sets the initial contact schedule.
Negotiation Team
Payment arrangementsWorks directly with debtors to agree instalment plans or full settlement.
Legal Coordination
Escalation & compliancePrepares unresolved cases for judicial dunning and monitors regulatory compliance.
Informational purposes only. The content on this page describes our company and working methods in general terms. It does not constitute a contractual offer, legal advice, or a guarantee of case outcomes. No paid service is available for purchase through this website.